Refund policy


Returns & Refunds

Original shipping costs are non-refundable and you will choose your own carrier to return your items. Include your original packing slip and use a tracking service to guarantee your delivery. Packages that are lost and untraceable are not eligible for refunds. MOXOR reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued.

One your item is received, inspected and accepted, your refund will be processed and applied to the original method of payment.

Allow 7-10 business days to process returns once the return arrives in our facility.

Merchandise labeled as Final Sale, may not be returned or exchanged.

At this time, exchanges are not offered. Please return the product and place a new order at anytime.